One of the key differentiators between the exceptional business owners and the average business owner is the ability to navigate difficult conversations successfully. Business and Executive Coach Glenn Smith helps leaders with this challenge almost every week. Whether it is a conversation with a customer, a vendor, a partner, or an employee, from time to time we all find ourselves in the middle of a difficult conversation. This becomes even more acute when we have family members working in our businesses. We must know how to have a difficult conversation when the time arises. In this seminar, Glenn will share some insights and tips from more than 20 years of experience in helping people with difficult conversations. You will learn:
The 3 Factors that Make a Conversation Difficult
How to Overcome the Fear and Effectively Move Into the Conversation
How to Address Difficult Issues Without Destroying Important Relationships
Join us for this powerful presentation so you can improve your skills at navigating those difficult conversations!